The fulfillment is the complex of operations, which a seller performs from the moment of the ordering until delivering to a buyer. Most often, the fulfillment is used by online stores. It’s the delegating of all logistics order processing to an appropriate fulfillment-center.
The fulfillment includes goods storage, receiving and processing orders, item picking and packing, delivery organizing, reverse logistics.
The main benefits of fulfillment are:
- cost optimization;
- Reducing capital costs for warehousing maintenance, etc;
- Reducing costs for IT;
- Reducing costs for staff maintenance;
- KPI tracking;
- Diversification of risks;
- Increasing quality and delivery speed.