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FULFILLMENT FOR BUSINESS

Take care of your business. Strengthen your sales and client services levels, while WareTeka undertakes your logistics operations: from storage, processing, and orders delivery

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    Fulfillment services - 2

    WHAT IS FULFILLMENT?

    Fulfillment is a transferring to a logistics partner of your routine processes for product storage, order processing, and delivery to an end-user

    From the moment your client makes an order in the online store, your fulfillment partner undertakes all the subsequent work. 

    It takes orders and picks goods from a warehouse, сhecks a quality, completes, packs, and prepares them for delivery. In case a client refuses to receive a parcel, your fulfillment partner handles returns. You do not need to organize a warehouse and control all the processes — all the work for you does the logistic partner. You only pay for storage and operations.

    WHAT SERVICES DOES FULFILLMENT INCLUDE?​

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    Receiving

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    Unloading

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    Acceptance

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    Placement

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    Storage

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    Returns processing

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    Dispatching and shipping

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    Packing

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    Controlling and assembling

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    Selection

    Compare fulfillment benefits for an online store

    Online store with fulfillment

    Online store without fulfillment

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    Pays only for the place that its goods take in warehouse

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    Pays 100% of warehouse rental, regardless of its occupancy rate

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    Pays only for service

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    Needs to train staff, deadtime in weekend

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    Thanks to a WMS system and barcoding the product is not get lost, stocks are controlled online

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    Unorganized warehouse inventory leads to inevitable errors in assembling, labeling, etc.

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    Qualitative and fast order transferring for delivery

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    Delivery is a source of major concern for the store

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    Regardless of the season, all orders are processed in a high-quality and on time

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    In peak seasons, error rate in order processing is increasing

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    Has time to develop business, sales level, and customer service

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    Spends much time on non-core company activity

    Compare fulfillment benefits
    for an online store

    Online store with fulfillment

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    Pays only for the place that its goods take in warehouse

    Fulfillment services - 13

    Pays only for service

    Fulfillment services - 13

    Thanks to a WMS system and barcoding the product is not get lost, stocks are controlled online

    Fulfillment services - 13

    Qualitative and fast order transferring for delivery

    Fulfillment services - 13

    Regardless of the season, all orders are processed in a high-quality and on time

    Fulfillment services - 13

    Has time to develop business, sales level, and customer service

    Online store without fulfillment

    Fulfillment services - 14

    Pays 100% of warehouse rental, regardless of its occupancy rate

    Fulfillment services - 14

    Needs to train staff, deadtime in weekend

    Fulfillment services - 14

    Unorganized warehouse inventory leads to inevitable errors in assembling, labeling, etc.

    Fulfillment services - 14

    Delivery is a source of major concern for the store

    Fulfillment services - 14

    In peak seasons, error rate in order processing is increasing

    Fulfillment services - 14

    Spends much time on non-core company activity

    What does WareTeka offer you?

    Safe storage

    Our fulfillment centers are well-equipped to store goods in proper conditions

    Order picking per day

    When receiving an order, we send goods to a customer as soon as possible

    Different products range

    We work with any types of goods in different weight categories: from foodstuffs to household chemicals

    Daily inventory and
    product control

    We track inventory stocks and warn you when it comes to replenishment

    Security and video surveillance

    Video fixing of everything that happens in a warehouse

    Wide warehouse network

    Placement of goods in any point of Ukraine

    Working With any Types of Goods

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    Foodstuffs

    Proper storage conditions are the key to maintaining the quality of foodstuffs. Learn how WareTeka undertakes storage of such goods

    Get in touch
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    Household
    Chemicals

    Household chemicals can affect other goods’ properties. So, make sure to follow commodity neighborhoods’ rules. Explore how WareTeka helps

    Get in touch
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    Cosmetics
    and Perfumery

    Just one type of cosmetics can have hundreds of SKUs. Learn how WareTeka undertakes storage and picking processes of such products

    Get in touch
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    Consumer
    Electronics

    Consumer Electronics is a high-priced and fragile type of goods. Discover how WareTeka establishes the best conditions to store and handle consumer electronics

    Get in touch
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    Automotive

    One vehicle has more than 100 000 auto-parts. Learn how WareTeka creates flexible and fast solutions to store and manage an auto-parts range

    Get in touch
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    Pharmaceuticals

    You need a specialized warehouse to store and process pharmaceuticals. Explore how WareTeka can help

    Get in touch
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    Building
    materials

    Building materials have different specifications and dimensions. Learn how WareTeka helps to undertake storage and picking processes of these products

    Get in touch
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    and many other
    types of goods

    Haven’t found the types of goods you need? See the full list and learn what solutions WareTeka offers for other types of goods

    Get in touch

    Manage your logistics with professionals and focus on your business

    We offer an individual solution right for your company

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      FAQ

      Fulfillment services are a range of operations aimed at order delivery to a buyer. Fulfillment in logistics can include order receiving and processing, goods storage, preparing orders for dispatching, arrangement of delivery returns processing.

      The term fulfillment is derivatives from a verb as “to fulfill”, and this service is also called “order fulfillment”. That describes the essence of it. The logistics provider assumes all the tasks from the moment a customer makes an order and until it is delivered. Thus, the main advantage of fulfillment is the closed issue of goods delivery without investment in a warehouse, staff recruitment, working with couriers, etc.

      Fulfillment is especially in demand among small and medium-sized businesses. It is not cost-effective for such companies to build their logistics, especially if their goods turnover is small. It makes sense for big enterprises to ask for this service during the peak sales period. In this case, fulfillment will help to avoid spending on additional storage space and hiring seasonal staff.

      Fulfillment services imply outsourcing of business processes from the moment an order is made to its delivery to an end consumer. Generally, the first step in the order fulfillment process is the transportation of a customer’s freight to a logistics provider warehouse. This is an important step because each unit has to be entered into a 3PL’s WMS and a client has to get a full report on the work with his products. 

      The next stage is placement in a warehouse and storage. A customer can be sure that his goods will be stored in optimal conditions. However, it is worth considering that the longer the goods are stored in a warehouse, the more expensive the service costs. When a 3PL gets information that a specific order has to be prepared, it assembles and packs an order and controls this process. After the order is ready, it is transferred to a courier company. If the order is returned, a fulfillment provider undertakes reverse logistics.

      Thus, a customer can concentrate on his business core activity. There is no need to rent a warehouse, hire and train warehouse staff, cooperate with couriers, etc. Service quality is also guaranteed.

      A fulfillment provider is a logistics company that provides fulfillment services to a client company. A logistics provider is an intermediary in a seller-buyer chain. Besides standard procedures such as warehousing, assembling, delivery arrangement, it can provide additional services. Usually, it is a call center service, photo and video recordings of goods for a customer’s site, preparation, and attachment of promotional materials, etc. At the same time, a business can decide — to transfer all tasks of order processing and delivery to a provider, or just a part of them.

      When selecting a fulfillment provider, a customer needs to pay attention to some points. One important thing is the fulfillment provider’s experience with a specific product segment. For example, if a service supplier has experience with clothing and footwear, he likely has well-developed returns processing, since these goods are most often returned by consumers. A fulfillment provider’s warehouse location also matters. It will be profitable if a 3PL’s warehouse is closer to end consumers. Therefore, a business can optimize transportation costs.

      A fulfillment center is a warehouse where goods are received, counted, and labeled. No matter in what form goods are received, all items are accepted by pieces. Details about each product are entered into the Warehouse Management System.

      While storing data about each SKU in WMS, a logistics provider is always aware of product quantity in its warehouse. The data entered in an IT-system also helps to track information about the location of SKU, its dimensions. Order assembling and packing are fast and accurate. This is important because there are a large number of goods from different customers in fulfillment warehouses and all orders must be delivered on time. A video surveillance system makes it possible to quickly resolve issues of goods spoilage or loss.

      However, it is worth taking into account that some fulfillment providers do not work with all types of goods. This may be due to the lack of suitable storage facilities and other restrictions. For example, a provider will not store and process in the fulfillment center goods that are not allowed to be sold remotely in Ukraine. These are pharmaceuticals, tobacco, alcohol, perishable foodstuffs, and large freight.

      For marketplaces, fulfillment services are especially important. Small online stores may delay their entry into marketplaces since they do not have well-organized logistics and cannot arrange delivery with a large number of orders. Using fulfillment on a platform for online sales solves these problems. An online- store enters into a contract with a provider and can no longer worry about goods storage and delivery. A 3PL is responsible for customer relations, goods storage, and order delivery. It can also be a payment agent that allows a seller to refuse from the online cash register. In addition, fulfillment providers can process returns.

      Due to logistics outsourcing, an online store does not need to do non-core tasks and can focus on its promotion in the marketplace. However, even an effective product advertising campaign can fail if there is no smart customer interaction and fast delivery. Fulfillment services resolve these tasks, which helps to raise the customer service level. So, fulfillment allows an online store to get important competitive advantages in a highly competitive marketplace.

      The service of fulfillment in logistics can be ordered from fulfillment providers. These are logistics companies that have experience with the eCommerce segment. In contrast to 3PL providers, which work with goods in pallets and boxes, fulfillment providers work with single-piece goods. 

      A special Warehouse Management System is needed to enter such units into the program. Not every 3PL provider will invest in this software. Without a careful inventory of each product, it is impossible to organize efficient order processing.

      However, with the growing popularity of online sales, logistics companies adapt to the clients’ needs. Now also large 3PLs learn the fulfillment process features and provide this service to the business. Some marketplaces offer online shops fulfillment services on their platform.

      But the fulfillment market in Ukraine is still developing. This service is more common in major cities. To find out about offers from fulfillment providers in different cities of Ukraine, submit a request on WareTeka. Our experts select a fulfillment provider for your requirements.

      If a company decides to outsource its logistics for the first time or is not familiar with the fulfillment features, it can be challenging to select a service provider. Despite all the advantages of fulfillment services, there are some things to pay attention to.

      It is necessary to find out which storage facilities and what equipment the logistics provider has. If possible, check it. Since the range and cost of services are different from different fulfillment providers, it is necessary to compare several offers from different service suppliers. It is also desirable to familiarize yourself with feedback from other companies on cooperation with the logistics provider, location of its warehouses, and experience of different types of goods processing. Otherwise, a business may suffer losses by transferring a significant part of its logistics to a contractor.

      For companies that want to find suitable fulfillment services, the best option is WareTeka. Our specialists will prepare an individual offer to solve your business logistics challenges. We do not impose specific contractors, but offer options that are appropriate in your particular case. To order a service or get a consultation from our experts, fill in the form on the page “Fulfillment services”.

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